Privacy Policy

1. Introduction

JOD Business Services ("JOD", "we", "us" or "our") provides digital marketing, branding, content, web design and development, and related services to clients from our office in Chennai, Tamil Nadu. This Privacy Policy explains what personal information we collect through our website (jodbs.com) and in the course of delivering our services, how we use and share it, and the choices and rights available to you.

By using our website, submitting an enquiry, or engaging us as a client, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use our website or share your information with us.

2. Information We Collect

We collect information in three broad ways:

a) Information you give us directly

• Contact details submitted through our enquiry forms, consultation bookings or WhatsApp/call — name, email address, phone number, company name and the message you send us.
• Information you share while we're scoping or delivering a project — business details, brand assets, website/ad account access, and other material relevant to the engagement.
• Information you provide when applying for a role with us or contacting us for any other reason.

b) Information collected automatically

• Technical data such as IP address, browser type and version, device type, operating system, referring URL, pages viewed and time spent on our website.
• Usage data collected through cookies and similar tracking technologies (see Section 4).

c) Information from third parties

• Data from advertising and analytics platforms we use to run and measure campaigns, such as Google Ads, Google Analytics and Meta (Facebook/Instagram) Ads, where you have interacted with our ads or content on those platforms.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and book consultations.
• Plan, deliver, and report on the services you've engaged us for.
• Operate, maintain, and improve our website and its content.
• Send you updates, proposals, invoices or service-related communication.
• Send marketing communications where you've opted in, and you may opt out at any time.
• Understand how visitors use our website, so we can improve it.
• Comply with legal obligations and protect our legal rights.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand site usage, and measure the performance of our marketing. This includes tools such as Google Analytics, Google Ads and Meta Pixel, which may set their own cookies to help us and our partners understand engagement with our site and ads.

Most browsers let you refuse or delete cookies through their settings. Doing so may affect how some parts of our website function.

5. How We Share Your Information

We share personal information only where necessary, and only with:

• Service providers who support our operations — hosting providers, email and CRM tools, analytics and advertising platforms — bound to use your data only to provide services to us.
• Advertising platforms such as Google and Meta, where required to run and optimise ad campaigns on your or our behalf.
• Professional advisors such as accountants or legal counsel, where necessary.
• Authorities, where required by law, regulation, or a valid legal process.
• A successor entity, in the event of a merger, acquisition, or sale of business assets — with continued protection under this Policy or an equivalent one.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy — typically for the duration of our relationship with you plus a reasonable period afterward for accounting, legal, and record-keeping purposes — after which it is securely deleted or anonymised.

7. Data Security

We use reasonable technical and organisational safeguards — including access controls and secure storage — to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to our legal and legitimate business needs.
• Withdraw consent to marketing communications at any time — every marketing email includes an unsubscribe option, or you can email us directly.
• Ask us how your information is being used and who it has been shared with.

To exercise any of these rights, write to us at contact@jodbs.com — we'll respond within a reasonable timeframe.

9. WhatsApp, Calls & Messaging

If you reach out to us via the WhatsApp or call buttons on our website, or share your number through a form, we use that contact information to respond to your enquiry and, where relevant, follow up about our services. Standard messaging and data rates from your provider may apply. You can ask us to stop contacting you on these channels at any time.

10. Third-Party Links

Our website may link to third-party sites — including client websites, social media profiles, or partner tools. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

11. Children's Privacy

Our website and services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the latest revision. We encourage you to review this page periodically.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out to us: